ISO 20121 Overview

ISO 20121:2024 is a Standard relating to sustainability in event management and it incorporates socially and environmentally responsible decision making into the planning, organisation and implementation of, and participation in, an event. It includes sustainable development principles and practices in all levels of event organisation, and aims to ensure that an event is hosted responsibly.

Benefits of achieving ISO 20121 Certification

  • Clarity of purpose and strategy resulting in a more energised and aligned workforce.

  • Achieve cost savings with respect to material consumption, waste and energy.

  • More integrated management and joined up thinking resulting in improved efficiencies and stronger teamwork.

  • Reduce carbon emissions over the entire event supply chain.

  • Simpler, clearer and more effective systems and processes which will improve event planning and delivery.

  • Enhance reputation and strengthen relationships with key clients, suppliers and partners and other external stakeholders who hold similar values through ISO 20121 Certification.

Why ISO 20121?

ISO 20121 will demonstrate your compliance against the total package of interventions at an event, and needs to be done in an integrated manner. Consideration for event sustainability should start at the inception of the project, and should involve all the key role players, such as clients, organisers, venues, sub-contractors and suppliers.

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Why ISO 20121?

ISO 20121 Certification Costs

Annual Turnover Cert Cost (£) Annual Cost (£)
Up to £100,000 1,995.00 850.00
£100,000 - £250,000 2,495.00 950.00
£250,000 - £500,000 2,995.00 1,050.00
£500,000 - £1 Million 3,495.00 1,150.00
£1 - £1.5 Million 3,995.00 1,250.00
£1.5 - £2 Million 4,495.00 1,350.00
£2 - £3 Million 4,995.00 1,450.00
£3 - £5 Million 5,495.00 1,550.00
Over £5 Million Subject to separate quotation

Please note: All of the above fees are per certification, based on one location and exclusive of VAT which is chargeable at the prevailing rate. Travel and accommodation are only charged on the UK mainland under exceptional circumstances. Companies from outside mainland UK and multiple sites are quoted separately & may be subject to travel & accommodation costs.

Your ISO 20121 Certification in 6 Simple Stages

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1.

Client Agreement

  • Agree the service you require with respect to ISO 20121 Certification and sign a client agreement
  • Pay 25% of the certification fee as a deposit
  • Book your assessment date and we will email confirmation.
  • CQS will then issue you with a Pre-Assessment Pack of Event Sustainability Management documents for you to complete prior to booking your assessment.
2.

Complete Pre-Assessment Documentation

  • Complete the Pre-Assessment Documentation and email to the office for review
  • Your appointed Assessor will review the Pre-Assessment Documentation and your assessment date will be confirmed.
3.

Assessment

  • Audit of your current procedures and working practices
  • Issue of assessment report detailing the findings and areas to be addressed to achieve certification to ISO 20121 Certification
  • Assistance with the issue of template documentation required to meet the requirements of the Standard
4.

Completion of Outstanding Actions

  • Your ISO 20121 Assessment Report will detail actions required in order for you to meet the requirements of the Standard
  • You must implement these actions in the timeframe between your Assessment and your Certification Audit
5.

Completion of Outstanding Actions

  • Further Audit of your Event Sustainability Management procedures and working practices to confirm that you have rectified the areas highlighted in your Assessment
  • Discussion to confirm your understanding of commitment required to maintain your certification
  • Certificate and logo presentation upon successful completion of your Audit.
6.

Annual Audit

  • Surveillance Audits of your Event Sustainability Management to confirm that you still meet the requirements of the ISO 20121 Standard
  • CQS will issue a new certificate every 3 years upon successful completion of your ISO 20121 audits.

ISO 20121 Implementation Training Courses

CQS (Certified Quality Systems) Limited can provide you with ISO 20121 Implementation Training which can be carried out on your premises or remotely for as many delegates as required.

A training pack on the ISO 20121 standard will be supplied to each delegate on the course and all attendees will receive a certificate on completion.

The course will cover the aims of the Event Sustainability Management System, risk based thinking, the ISO 20121 clauses and the concepts of planning, performing, documenting, communication, evaluation and follow up activities that need to take place during the Internal Audit of your energy management system. The training provided is a mixture of direct discussion, interactive exercises and workshops which together help to encourage the participation of the attendees.

Internal Audit is a key component in monitoring and measuring the performance of your ISO 20121 Event Sustainability Management System processes and an effective tool for enabling continual improvement so it is important that the Internal Auditor or Internal Audit Team have the knowledge required to implement this management tool effectively.

Internal Audit is also a useful business tool to help develop the skills of your staff to interrogate other business areas that may not be related to management systems. This course will help to develop the analytical skills of staff members which can be utilised in other areas of your business.

Course Costs
Delegates Cost (£)
Up to 8 450.00
9 - 12 600.00
13 - 15 750.00
15+ Quotation needed
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ISO 20121 Certificate Transfer

If you already have ISO 20121 Certification and would like to transfer your certification to CQS we can carry out this process as follows:-

1.

Assessment

  • Desktop review of your event sustainability management documentation
  • Site based Audit of your event sustainability management procedures and working practices
  • Issue of an ISO 20121 assessment report detailing the findings and areas to be addressed to achieve certification
2.

ISO 20121 Certification Audit

  • Further Audit of your event sustainability management procedures and working practices to confirm that you have rectified the areas highlighted in your Stage 1 ISO 20121 Assessment
  • Discussion to confirm your understanding of commitment required to maintain your ISO 20121 certification
  • Certificate and logo will be issued upon successful completion of your Audit and payment of 75% balance of the certificate fee.
3.

Annual Audit

  • Surveillance Audits of your event sustainability management to confirm that you still meet the requirements of the ISO 20121 Standard
  • Issue new certificate every 3 years upon successful completion of your ISO 20121 annual audits.
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